Shipping Policy

1. All orders placed are shipped from our warehouse in Thane Maharashtra.

2. Orders can be placed on our website https://naturestouch.in/ anytime, however our operational hours are between 10:00 to 19:00 hours from Monday to Friday.

3. All orders received, will be prepared for dispatch and shall be dispatched within 2-3 business days of placement of order with our preferred carriers, unless it is delayed due to some force majeure events or due to delay caused by our logistics or carrier partners without our knowledge.

4. Our normal average delivery timeline is between 5-7 business days of dispatch in case of domestic shipping and 10-15 business days of dispatch in case of international shipping. This shall be subject to reasonable delay due to distance, location, technical issues in the end of carrier or logistic partner and/or other force majeure, or customs clearances in case of international orders or due to any extraneous factors beyond our control. We would also like to notify that at certain instances your ordered products may be subject to delivery before the due date because of reasons attributed at the end of the carrier or logistic partner.

If you need expedited delivery or have a specific timeline, please contact us directly at:

Email: support@naturestouch.in / artholistik9322@gmail.com.
Contact: +91 9022807107 / +91 8692017107

We'll be happy to assist you in prioritizing your order based on your needs.